Terms and Conditions

Framing

Prices listed are for unframed artwork. Framing is available upon request for an additional charge. Please make this request in the “order notes” box at checkout. We will contact you to discuss options.

Payment

  1. Payment due at time of purchase.
  2. Paypal is preferred. If paying by check please note this in the “order notes” box at checkout so that we can reserve the work for you. After we contact you confirming your purchase, you can mail the check. Once the check clears, we will ship your purchase.
  3. Mail all checks and money orders to:

LeRoy Lottmann
Pictures | Words
P.O. Box 430082
St. Louis, MO 63143

Shipping

  1. Unframed orders ship within 3 to 5 business days. Framed orders ship as agreed.
  2. Orders ship via the United States Postal Service.
  3. DOMESTIC options: Priority Express 1-day ($35.00), Priority 2-day ($18.00), First Class ($5.00).
  4. Please allow about 1-2 weeks for delivery in the US.
  5. INTERNATIONAL: International Parcels ship First Class. Delivery estimate available upon shipment.
  6. Insurance up to $500 and/or delivery confirmation are included. If you require additional insurance, please include the request and amount in your “order notes” at checkout, and we will send you an additional invoice for the cost
  7. We are not responsible for lost, stolen, or damaged packages or products.

Refunds and Exchanges

All sales are final. No refunds. 
If you have an issue with your order, please contact us for review.
We will not address unauthorized returned items without prior contact and approval.